|8648||Demonstrate an understanding of professional values and ethics||5||4|
The learner will develop an understanding of professional service ethics in the workplace including concepts such a professional accountability and values, and how and why value conflicts arise in the workplace. The learner will therefore be more perceptive to incidents of value conflict and be better equipped to deal with such conflict thereby contributing to a more ethical culture in the industry and workplace.
A learner attempting this unit standard is assumed to have acquired the competence described in "Values and Ethics Level 2".
This unit standard is aimed at anyone who would like to understand, develop and actively promote a professional ethics in the workplace.
Learners will be taught:
- To describe and reflect on what professional values are and where they come from
- Describe what is meant by professional accountability
- What is meant by professional values and how these an be developed within an organisational context
- Describe how and why value conflicts occur in the workplace and how these can be dealt with.
A formal assessment is conducted. Diagnostic and formative assessments take place during and after learning and can be used in the summative assessment, which is via a portfolio of evidence four weeks after completion of the training.
Once a learner has been declared competent, his/her results are forwarded to the relevant SETA for endorsement. A nationally recognised certificate will be issued
The learner will be able to:
- Describe and reflect on what professional values are and where they come from
- Describe professional accountability
- Position professional values within an organisational context
- Describe why value conflict occur in the workplace
- Analyse cases of value conflict in the workplace and suggest ways of dealing with them.